Senior Manager Recovery
Akiba Commercial Bank PLC (ACB)
The Senior Manager Recovery has the primary responsibility of managing the Banks Recovery Unit and leading the proactive monitoring/supervision of non-performing assets. The role focuses on developing and implementing strategic recovery plans for non-performing assets (NPAs), managing recovery teams, ensuring compliance with regulatory requirements, and minimizing credit losses while maintaining strong client relationships.
THE ROLE
- Monitoring and supervising the daily collection of delinquent accounts.
- Supervise the work of debt collectors and auctioneers to optimize performance and maximize results.
- Take over assets deemed non-performing or impaired or at risk of becoming non-performing or impaired from Portfolio Officers in a structured and documented fashion.
- Analyze non-performing and impaired or potentially non-performing and impaired transactions.
- This includes financial and legal due diligence analysis.
- Ensure that all risks are identified, assessed and/or reported and appropriate actions are recommended for protecting the organization’s interest.
- Ensure compliance with established policies, procedures and internal controls to protect the organization’s interest
- Prepare recovery plans to include recommendations on when to realize losses, release any rights/security interests, and make material changes in transactions.
- To ensure efficient follow-up of severe cases of arrears of loans repayment to reach a realistic and affordable repayment plan which is informed where possible by an accurate financial statement.
- Lead achievement of recovery targets to contribute to the organization’s financial performance.
- Develop annual plans and budgets incorporating inputs from the department team, Recover
- Ensuring compliance with ACB policies and methodology, including adherence to Client Protection
- Principles and customer service standards.
- Supervision of staff to ensure that business targets of the Department are achieved.
- Report any internal control deficiencies to General Risk & Compliance.
- Liaison with the General Risk & Compliance in co–coordinating staff and to ensure that business targets of the Unit are achieved.
- Responsible for building a strong and professional team of Recovery Officers through coaching, on-the-job training, personal example and constant feedback.
- Develop, motivate and effectively manage staff to ensure achievement of the department’s objectives and standards.
- Mentor and coach the Staff team in Branches on Arrears Management
- Proactive self-education on existing procedures and products
THE CANDIDATE
Academic:
- Bachelor’s degree in finance, Law, Business Administration, Banking, or a related field; a master’s degree is an added advantage.
Desired work experience:
- Minimum 7 years of banking experience,5 years of which in a managerial position
- Demonstrated leadership skills with a good command of both oral and written English
- Ability to balance opposing business requirements.
- Able to provide advice and cause/effect evaluation to support business decision-making
- Good at managing large volumes of information and can add value through management reporting.
- Strong service ethic
- Ambitious and committed personality
- Highly motivated, energetic and enthusiastic
- Diplomatic
- Outstanding leadership, communication and customer service skills
- In-depth knowledge of loan recovery processes, credit risk management, and relevant legal frameworks.
- Proven track record of managing recovery in large and complex loan portfolios.
- Strong leadership, negotiation, and decision-making skills.
- Excellent analytical, communication, and interpersonal skills.
APPLICATION INSTRUCTIONS
If you meet the above requirements and are ready for great challenges,
Email Your Covering letter and Curriculum vitae to: recruitment@acbtz.com
Deadline: May 24, 2025